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 SHE SAFETY Policies 2023

SHE SAFETY aims to provide you with excellent products and services. If you have any questions please use the button below to contact us! 

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  • Shipping policy
    PROCESSING TIME: All orders will be shipped within 3-10 business days after payment processing is complete. PLEASE BE AWARE THAT CHOOSING EXPEDITED SHIPPING DURING CHECKOUT DOES NOT EXPEDITE THE PROCESSING TIME ONLY THE SHIPPING!! IN ORDER TO EXPEDITE THE PROCESSING TIME PLEASE ADD RUSH ORDER TO YOUR CART SHIPPING TIME: All orders are shipped with USPS. USPS First Class Mail: 2-5 business daysUSPS Priority Mail: 1-3 business days **NOTE : These are only estimates. We are not responsible for any shipping delays. Please keep in mind, USPS may experience shipping delays that are out of our control! Please double check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered. CARRIERS: We use USPS to deliver our orders. We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control and we recommend that you select USPS Priority or Express shipping service to ensure that your package in insured. Insurance is to protect against lost or damaged packages during shipping. All purchases are shipped by USPS and insured through USPS. (First-Class packages are NOT insured. Lost or Stolen Packages She Safety is NOT responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, She Safety will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. For any lost packages, please file a claim with USPS directly. DAMAGED ITEMS: We are not responsible for any items that are damaged in transit. If it is a manufacturer defect and you provide photo & video proof it will be replaced at no extra cost. You have 3 business days after order is marked as delivered to contact us for replacement. PACKAGE PROTECTION: She Safety offers package protection for all orders. Package protection provides protection on orders that are lost, stolen, or damaged (in accordance to the criteria). This insurance is automatically applied to all orders unless manually removed by the customer. Review is done by our internal audit system and if deemed valid after investigation, you will have the option to have your order re-shipped or refunded. For orders NOT covered by package protection: She Safety is not responsible for any lost packages that are marked as "delivered", any stolen or damaged packages.
  • Refund policy
    She Safety, does not offer any refunds or exchanges. All items are FINAL SALE . Any damaged or missing products must be reported within 3 days of the tracking number stating it was delivered along with photo & video evidence. Refunds can only be returned to the original form of payment or as a store credit . If there are any problems with your order please contact us at SheSafety@gmail.com If you don't report damaged or missing items within 3 business days you will not be eligible for a refund or exchange NO EXCEPTIONS! ALL TEMS ARE FINAL SALE NO EXCEPTIONS !!
  • Return Policy & Process
    WE DO NOT ACCEPT RETURNS OR EXCHANGES UNDER ANY CIRCUMSTANCES
  • WHAT STATES ARE STUN GUNS ILLEGAL?
    The following states are illegal to own or posses a stun gun: HawaiiRhode IslandU.S. Virgin Islands. Stun guns are legal for civilian self-defense in the other 48 states as long as you are not a minor, do not have any felony record and only use it for self defense.
  • WHO CAN ORDER FROM SHE SAFETY
    WHEN PURCHASING FROM SHE SAFETY PLESE KEEP IN MIND THAT YOU MUST BE 18 YEARs OF AGE OR OLDER & COMPLIANCE TO LOCAL, STATE & FEDERAL LAWS IS THE RESPONSIBILITY OF THE CUSTOMER PURCHASING DISCLAIMER : She Safety is not responsible for any injuries sustained from any of our self defense items. Our tools are solely for self defense purposes only.
  • IN WHAT STATES IS PEPPER SPRAY LEGAL?
    PEPPER SPRAY is legal, In all 50 states, if you are over the age of 18 and have not been convicted of a felony or an assault, pepper spray is legal for you to possess in quantities less than 1/2oz. with certain other restrictions in the following states: Alaska, Arkansas, California, Florida, Hawaii, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina,Washington, Wisconsin She Safety warrants the above to be true according to the best available information. Buyers shall be responsible for verifying local, states, and federal laws
  • IN WHAT STATES DO YOU NEED A LICENSE TO OWN A STUN GUN?
    Illinois,Indiana, Michigan &Wisconsin STUN GUNS AND TASERS ARE NOT CONSIDERED FIREARMS.THEY ARE LEGAL TO OWN IN: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, ME,MD, MI, MN, MS, MO, MT, NE, NV, NH, NM, NC, ND, NJ, NY, OH,OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY and Puerto Rico Stun guns will ONLY be shipped within the United States + Puerto Rico. Stun guns cannot be shipped to the following locations: Hawaii, Rhode Island, the U.S Virgin Islands, and Chicago, Illinois.
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